Text us at (816) 252-2415 during business hours for specifics about your account. Text Messaging is a fast and easy way to communicate with us!
Tip: Add (816) 252-2415 as City CU Text Messaging to your contact list.
See the keywords section for 24/7 answers on common questions. Message and data rates may apply. Reply STOP to cancel at any time.
Our main texting number is (816) 252-2415. The majority of text conversations with us will come from this number as it serves as our Member Services texting number. However, you may also receive texts from a few other numbers. These numbers are all associated to City Credit Union.
(816) 253-8897 – Lending
(816) 295-9594 – Collections
Message and data rates may apply.
To stop receiving texts from a specific number, simply reply with “STOP” at any time. You’ll receive a confirmation message once you’ve been unsubscribed.
Changed Your Mind?
Just text “START” to the same number to resume messaging with us.
Text “STOP ALL” to disable text communications from all of our texting lines.
Keywords
Text any of the Keywords to (816) 252-2415 for answers to common questions about City CU products and services. If your question is more specific about your account, we will respond to your text message during normal business hours.
Text ATM for a link to our ATM network locations
Text APP for how to download our mobile app for Apple and Android
Text APPLY to apply for a loan
Text AUTO to see our current auto loan rates
Text CARDS to apply for one of our credit cards
Text CONSOLIDATION for information on personal loans
Text CONTACT for a listing of our location as well as our phone number and email address
Text HOURS for the specific hours our branch and drive-thru is open
Text JOIN for information on becoming a City Credit Union Member
Text LOCATIONS for a link to our address, ATM's, and CO-OP Shared Branch locations
Text LOST CARD for the number to call to report your debit card lost or stolen
Text RATES to see the current savings and investment rates
Text ROUTING for our credit union routing number
Text WIRE TRANSFER for information on how to initiate a wire