Choose Your Way to Pay

Flexible Loan Payment Methods Available

CCU Online Banking or Mobile App

Transfer from any of your share or draft accounts to your loan.

Login to Account

Online with a NON CCU Debit Card

Pay your loans with a debit card outside of City Credit Union.

Pay Now

Recurring Transfer From a Non CCU Account

Set up an ACH from an external account to your loan every month.

Pay Now

Pay by Mail

Mail To:

2550 S State Route 291

Independence, MO 64057

Pay by Phone

Pay in Branch

Come see us in branch to pay by check, debit, or with a CCU account.

Visit Us

Make a Payment

You can make a payment to your City Credit Union loans or credit cards from any external account.

Pay via text message, our website, or through City Credit Union online and mobile banking.

Make a Payment

Setting Up Your Account

Find Your Account

Verify Your Account

Add Your Preferred Payment Method

Make Your Payment

What You Should Know

  • You will receive a text message informing you of the amount due on your loan. You will be able to review your payment options or you will be able to opt out of our text message service by texting “STOP”. 
  • The link will take you to a portal where you will be asked to verify your account with your account number and date of birth.
  • When you verify your account for the first time you will have to setup the following:
  • 4 digit pin: once you have entered your account number and date of birth, it will prompt you to create a 4 digit pin. Store this information in a secure place as you will need this pin number to verify future payments.
  • Preferred method of payment: to make a payment you will have to add your preferred form of payment in the portal. You can do this by selecting ADD NEW DEBIT CARD or ADD NEW BANK ACCOUNT which will prompt a secure website for you to input your information. If done correctly, there will be a message stating ‘Payment Method Success’ and you will be redirected to the payment portal.
  • Once your account has been successfully verified, you will be directed to the payment portal where you’ll be able to see all of your loans and will also be able to select your preferred payment method.

Member Benefits:

Zero transaction fees for members.

Payments accepted from checking accounts, savings accounts and credit cards

Encrypted information guarantees your information is secure

Convenient ways to pay from an external account: text, website, online/mobile banking

Frequently Asked Questions

  • Can I make a payment on my loans through my online and mobile banking account?

    Log in to your online and mobile account using your smartphone, tablet or desktop and select ‘Make a Payment’ from the menu bar located on the left. This will take you to the payment portal where you will have to verify your account.

  • If I opt out of receiving text messages will I still be able to pay my loans online?

    Yes, you will have to access the payment portal through our website or online and mobile banking. However, you will not receive any text notifications regarding payment reminders and will not be able to make a payment via text message.

  • How can I pay my account via text message?

    Once you receive a text reminder, you respond “Pay” to the same text. You will be asked to enter your pin to verify your account, once you have completed this process your payment will be complete and you should receive a confirmation text. NOTE: you will have to setup a 4 digit pin and preferred method of payment prior to using text payments.
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